You're on our new Canadian site which enables us to offer local shipping to you, our Canadian customers, from our new warehouse in Squamish. For returns and exchanges you will now be able to ship anything back for exchange to our hub in Squamish, BC, Canada.
We are working on a local showroom soon - so stay tuned!
SHIPPING
Shipping is FREE for orders over CAD$100.
For orders less than $100 shipping is a flat rate of CAD$25.
We ship via our designated courier, DHL Express.
We reserve the right to select the best shipping method depending on your order size and area. In most cases your order should arrive in 5 – 10 business days.
ORDER CONFIRMATION & PROCESSING TIMES
Once you’ve completed your order you will receive an order confirmation e-mail. We aim to have all orders processed within 2 business days. Timing may vary.
Orders will be processed during normal AEST business hours Monday to Friday and shipped via our Sydney Warehouse. All orders placed on weekends and public holidays will be processed on the next available business day. Shipment and delivery of orders is based on product availability, payment processing time and distribution centre processing time.
The time frames above are estimates only, and DHaRCO makes no guarantees nor accepts any liability for deliveries that occur outside these estimates.
PRODUCT AVAILABILITY
Although we endeavour to keep stock lists up to date, unavailable stock may be displayed online. In the case of an order being placed which is not available we will contact you to process a refund or to find a suitable alternative.
